Located ideally in NY the minute you enter someone was available to assist in the fast check-in and provide details about the hotel and its services which was much appreciated after a long flight. We had a room on the 19th floor and were so lucky to have a great view across parts of NY with the rooftop bar offering even greater views and ideal setting for a drink at the end of a long day. The room is compact but perfectly suited us, all controlled by an iPad with variable color and mood settings, but most of the time you're out and about. Hotel bar and breakfast & coffee areas are brilliant with plenty of other options close by. Friendly staff never felt rushed and plenty of places to sit and watch the world go by for a bit. Would certainly use again.