A perfect week's holiday. The hotel is centrally located , close to the historic core and lake, easily accessed from the train station . The staff were exceptionally welcoming and pleasant , both on arrival and throughout our stay. Decor was simple but attractive, excellent housekeeping , beautifully clean. Good breakfast and we ate in the restaurant 5 night out of 7 and were pleased with the food. We have already made a booking for next year ! Expensive by general European standards but very reasonably priced for Switzerland . Katya in the dining room and Luigia at Reception were exceptionally helpful . The hotel is centrally located to main attractions. We really appreciated its proximity to everything. The personnel is helpful and very courteous. One word of caution though, this hotel still has shared showers. When booking the room make sure to choose the right room that suits you. I haven't noticed that our booking had a shared shower, which is not really practical for a family. We were luck to have the last available room with a shower for us! Would definitely think of staying in this hotel again.